Facilities & Services
Passenger is our primary focus. Here are some of the facilities and assistance available at disposal at the Cochin International Airport. We welcome you to utilize these facilities and assistance available at the airport while you are here and wish you a pleasant journey!
Highlights
- 15 lakhs sq. ft state -of-the-art International Terminal with roofed car park
- 6 lakhs sq. ft centrally air conditioned Domestic Terminal with roofed carpark
- TR / Book Stalls: Wide variety of reading materials besides travel requisites are available
- X-ray machines are provided by CIAL for screening the registered baggage of passengers
| Other Attractions |
| Left Luggage Facility |
Banking Facilities and Money Exchange Services |
| Wi-fi Internet Facility |
Gift and Curio Shops, Traveller Requisite Shops |
| Public Address System |
Reserved Lounge, VIP Room and Guestrooms |
| Facilitation Counter |
Computerized passenger check-in counters |
| Child Care Room |
Restaurant, Coffee, Tea and Snack Bars |
| Pre-paid Taxi Car Service |
Flight Information Display System |
| First Aid Room |
World-class Duty Free Shops |
| Postal facility |
Conference Halls |
| Aerobridges |
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Baggage Wrapping Service
Baggage Wrapping Service is available for a charge. IT IS NOT A COMPULSORY REQUIREMENT. YOU CAN OPT FOR IT AS AN EXTRA PROTECTION. Wrapping ensures the safety of luggage from damages, tampering, etc. To comply with international regulations on the checked-in baggage, free re-wrap is provided if the bag is opened during the security exam.
Meet and Greet Services is outsourced to M/s Speedwings Services
(DOMESTIC TERMINAL ONLY)
Contact Numbers for Bookings: +91 830 196 0000 / +91 830 192 0000
Email Id : coksupport@speedwingsairservices.org
Website : www.speedwingsairservices.com
Services Offered and Rates
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Departure Services
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Domestic Travel
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Primefly – Just Check in
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Rs 750 / -
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Primefly – Feel Safe
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Rs 2500 / -
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Arrival Services
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Domestic Travel
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Primefly – Just Check out
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Rs 750 / -
|
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Primefly – Feel Safe
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Rs 2500 / -
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Services Offered
- Primefly Just Check-in (Departure)Assistance by Executive from city side/ drop off point till check-in counters
- Porter assistance with 1 trolley for up to 3 pieces of baggage.
- Guidance after check-in till SHA entrance for Domestic Departures and Immigration Entrance for International Departures
- Primefly Feel Safe (Departure)
- Assistance by an executive from city side / drop off point till terminal boarding gate inside Security Hold Area for departure
- Assisted service through entry, check-in, immigration, security until flight boarding.
- Porter assistance with 1 trolley for up to 3 pieces of baggage
- Primefly Just Check out (Arrival)
- Assistance by Executive from arrivals hall till curbside
- Porter assistance with 1 trolley for up to 3 pieces of baggage till city side / pick up area
- Primefly Feel Safe (Arrival)
- Assistance by an executive from the terminal entrance on arrival/aero bridge entrance at the terminal to pick up point at city side.
- Assisted service for movement through immigration, security, and customs maintained under strict government protocols
- Porter Assistance with 1 trolley for up to 3 pieces of baggage
Paid Baggage Assistance – available on departure and arrival (to be availed at airport counters)
Our Paid baggage assistants will be available at the Departure City side and at Arrivals Hall to assist with your travel baggage.
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Service Rates
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Baggage Assistance at International and Domestic Terminals
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Rs.300/-
per trolley for up to 3 pieces of baggage
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Our trained special services executive offers you a stress-free travel experience in Cochin International Airport with different package choices to meet your service requirements.
For special packages and offers kindly visit our web page.
We also offer customized group packages and special rates for corporate events, destination wedding guests handling, film crew handling and vacation groups.
Kindly refer terms and conditions on website.
Facilities for arriving passengers
- Meet and Greet service (on payment)
- The terminal is provided with modern illuminated signage for adequate guidance / direction in and around the terminal
- Public telephone facility with STD / ISD facility
- Free passenger baggage trolleys
- Tourist Information Counter
- Counter to check missed belongings
- Click here to track or contact CISF control room at 0484- 2 611 422